Terms & Condition

Got it. My apologies for the mix-up. I will now revise the Terms and Conditions to use DigiWorld as your company name and digiworld.com (or similar) as the website/app reference.

Here is the finalized, ready-to-use Terms and Conditions page content for DigiWorld, optimized for clarity and meeting the requirements for Cashfree approval:

 

Terms and Conditions for DigiWorld

 

 

1. Introduction and Acceptance

 

These Terms and Conditions ("Terms") govern your use of the website and/or mobile application ("Website/App") operated by DigiWorld ("We," "Us," "Our"). By accessing, browsing, or making a purchase through digiworld.com (or your designated App), you agree to be bound by these Terms, the Privacy Policy, and the Refund Policy.

Crucial for Payment Processing: Your agreement to these Terms is a mandatory condition for transacting on this Website/App using any payment facility provided by our payment gateway partners, including Cashfree Payments.

 

2. General Conditions and User Obligations

 

  1. Eligibility: You must be at least 18 years of age and legally capable of entering into this agreement.

  2. Accuracy of Information: You agree to provide current, complete, and accurate purchase and account information for all transactions. You must promptly update your details, including your email address and payment information, to ensure successful transactions and contact.

  3. Prohibited Use: You shall not use the Website/App for any illegal or unauthorized purpose, or for the sale of products/services listed on Cashfree's list of prohibited items.

 

3. Products and Services

 

  1. Digital Goods Focus: As DigiWorld deals primarily in digital goods (e.g., software, courses, e-books), all product descriptions and pricing are subject to change without notice. We reserve the right to modify or discontinue any product or service at any time.

  2. Order Acceptance: We reserve the right to refuse or limit any order you place with us at our sole discretion.

 

4. Payment, Billing, and Transaction Terms

 

This section addresses the requirements for the Cashfree payment gateway.

  1. Payment Gateway: We utilize secure third-party payment gateways, including Cashfree Payments, to process all monetary transactions. By using our payment facility, you agree to comply with the terms and policies of the respective payment gateway.

  2. Transaction Authorization: You authorize us, or our payment processor (Cashfree), to charge your selected payment provider for any purchases or service fees incurred. We are not liable for any failure, error, denial, or delay in processing payments caused by your bank, card network, or the payment gateway.

  3. Security and Data: We do not store your full payment card details on our servers. All sensitive data is encrypted and handled by our PCI-DSS compliant payment processor (Cashfree) to maintain security as per industry standards.

  4. Transaction Fees (TDR): You acknowledge that standard payment processing fees (TDR) may be applicable to transactions as per the terms of our payment gateway agreement.

 

5. Delivery and Fulfillment Policy

 

  1. Instant Delivery: All digital products purchased from DigiWorld will be made available instantly upon successful payment confirmation. Access will be provided either via a download link immediately post-checkout or through access credentials sent to your registered email address.

  2. Access Responsibility: We are not responsible for delivery failure caused by your failure to provide a correct email address or your inability to download/access the file/service due to your own device's hardware or software limitations.

 

6. Cancellation and Refund Policy

 

This is a mandatory and critical section for all e-commerce businesses using payment gateways.

  1. Cancellation: Given the nature of instant delivery for digital content, orders cannot be cancelled once the payment process is complete.

  2. Refund: Due to the intangible, non-returnable nature of our products, all sales are final. We generally do not offer refunds once a product is purchased and access has been granted, except:

    • Where explicitly covered by a product-specific satisfaction guarantee.

    • If required by mandatory consumer law.

  3. Refund Processing: If a refund is approved by DigiWorld in an exceptional circumstance, the amount will be initiated within [Number] working days and credited to the original payment method used through the Cashfree Payment Gateway.

 

7. Limitation of Liability and Indemnification

 

  1. Limitation of Liability: In no event shall DigiWorld, its directors, employees, or service providers (including Cashfree Payments) be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind arising from your use of the service or any products procured from the service.

  2. Indemnification: You agree to hold harmless DigiWorld and our partners, officers, and service providers (including Cashfree Payments) from any third-party claim or demand, including legal fees, arising out of your breach of these Terms.

 

8. Governing Law

 

These Terms shall be governed by and construed in accordance with the laws of India and the courts located in [City/State of your business, e.g., Mumbai, Maharashtra] shall have exclusive jurisdiction.